In the United Arab Emirates, different regional departments oversee various regulation areas. One of these departments is the MOL UAE, this authority makes sure to answer to the MOL enquiries from employers and employees. Consequently, if they are having issues in their work environment, they can make an enquiry service MOHRE through the Ministry of Labour contact number.
In this article, we will be talking about what is MOL in UAE and its importance for local companies and workers alike. Thus, learning how to make requests and enquiries about the business relationship is essential. Let us see more here:
If you live in the UAE, you probably have heard about the Ministry of Labour before. The MOL UAE is an entity in charge of supervising the local workforce. Also, it oversees employment procedures, limited and unlimited contracts, and more in the private and public sectors of the region.
Since 9th February 2016, the MOL (Ministry of Labour) Dubai is now known as the Ministry of Human Resources and Emiratization or MOHRE. Nevertheless, it still offers the same legal services, abiding by the new Labour Law 2022.
This entity is also known as the Labour Department since it handles matters of the labour industry. For instance, assurance of the end-of-service benefits and everything related to employment contracts in the UAE.
One important side of the MOL UAE is that it has been stating different initiatives if the region. Consequently, they have been trying to enhance and boost the UAE job market, which benefits the regional economy. Therefore, they are the ones punishing job offer scammers in the UAE.
In addition, the MOHRE has different programs and policies to foment Emirati talent. Subsequently, helping companies to emphasize local employees over ex-pats. This strategy is called Emiratization and its implementation is crucial for a more diverse workforce in the UAE.
The Ministry of Labour is always working towards providing the best service to employers and employees. As a result, they have been developing different initiatives and trademarks to enhance their assistance. Thus, here are some of their most important trademarks to protect workers and companies:
-TWAFOUQ: this entity helps employers and workers resolve their labor issues.
-TASHEEL: this online system helps individuals simplify payments and other transactions.
-TAQYEEM: it helps facilitate employees in the region.
-TAWSEEL: it is a service that provides transportation services for individuals that cannot get to government centers.
-TAWJEEH: here, individuals can ask for more information about the UAE Labour Law. Also, it grants permits and oversees the employee contract in the area.
-TADBEER: lastly, TADBEER helps find domestic employees in the UAE.
Other important matter that people need to know about the MOHRE is its responsibilities. Subsequently, once you know about them, you can call the MOL Dubai contact to obtain the necessary support in case you need it.
The main division of the MOL UAE (the one that is in charge of HR) has these responsibilities:
-Firstly, oversee the implementation of the UAE Labor Law for employees.
-Implement the guidelines and regulations that companies and workers must abide by.
-Supervise the job market.
-Create labor policies and schemes that improve the job market.
-Oversee labor relationships.
-Provide jobs and boost productivity in the UAE.
The secondary division (the one in charge of Emiratization) must:
–Oversee the implementation of this rule and impose fines and other penalties on private businesses that do not meet the criteria.
-Offer advice to nationals about the job market.
-Train Emiratis and create programs.
-Furthermore, oversee the working class.
-Manage field and administrative studies about the job market.
The UAE MOL provides different enquiries and solutions that employees and employers can easily obtain. As a result, they want to ease processes and offer effective assistance with these services. People can apply for these services through their website, call their contact number, or also, go in person to any of their centers in the UAE.
Likewise, for workforce management, the MOHRE offers:
-Work permit issuance.
-Employee labor card status check.
-Provide employee salary certificates.
-Labour Contract rules.
-Business employee list.
-Employer and business information.
-Work permit receipt.
–E-Abscond case check and approval.
-Immigration Establishment Link status.
On the other hand, if you are an employee, you can obtain the following services:
-Absher Card issuance and renewal.
-Salary issues settlement.
-Bank guarantee liquidation.
-Occupational dangers coverage.
-Submission of salary complaints.
-Labor contract information.
The Ministry of Labour UAE is essential because it helps employees and employers in the region. If there is an issue; for example, if the employer is denying the visa cancellation or If you are having problems with your resignation letter, the MOL UAE is here to help you.
Therefore, the MOL is a great supporter in anything relating to employment and it guarantees that every rule and regulation is in place when entering a working relationship. Additionally, if you are an expat employee, you can obtain the help you need if you do not understand certain labor situations.
Learning how to file a complaint with this entity is essential. Especially, if one of the parties does not want to enter an amicable agreement. If this is happening, the affected side must contact MOL UAE to obtain the necessary advice on how to proceed with the case.
If you have to take the problem to the court with the support of a local lawyer, you must follow these steps:
-Get in touch with the Dubai labour court number to obtain information.
-Contact a lawyer.
-Go to a TASHEEL centre to file the complaint; subsequently, they will file the case against the employer.
Once you finish the process, the center will contact the company to bring the two sides together and discuss the issue. If the two sides cannot resolve the problem, then, the MOL with start the arbitration process and obtain a settlement.
Here are some of the most common cases you may face and how to solve them:
-Passport or visa retention: if the company is retaining your visa or your passport, this is illegal. Therefore, you must visit the labor court and obtain support. They will oblige your employer to return your papers after having a meeting with them. Nevertheless, make sure that, before filing a complaint, request your documents from your employer. If they do not want to hand them to you, then you can process the complaint.
-Unpaid wage: if your employer is not providing you with your monthly wage or leave salary in the UAE, you can file a complaint with the MOL. However, of the company for having been working for is out of business, you may not obtain your payments.
-Unfair dismissal: this issue can be a little more complicated to resolve. Even if you are right and the dismissal is unfair, you will not obtain more than your salary. Therefore, it is important to learn about the termination terms specified in your contract.
Knowing the MOL number UAE is essential, whether you are a worker or an employer. Their means of contact are:
-Email: [email protected]
-Number: +970 680 27666
In addition, you can go in person to solve certain issues at the following locations between 7:30 am and 2:30 pm:
-Sultan Bi Zayed, First St – Abu Dhabi
-62 Doha Rd. – Dubai
Also, they have other locations in:
-Al Ain (Abu Dhabi).
-Dalma (Abu Dhabi).
-Al Melaiha (Sharjah).
-Al Zaid (Sharjah).
-Madinat Zayed (Abu Dhabi).
-Ras Al Khaimah.
-Umm Al Quwain.
If you want to know more about employment contracts and other similar topics, you can go over to our insights section. Connect Legal is the place to go if you want to obtain support about any legal issue you may be going through. Consequently, if you want to get in touch with us, you can send an email to [email protected] or call +971 43 316 688.