ICA smart services Legal advice, Legal Guidence, Legal service

ICA Smart Services in UAE for visa status check- perfect Guider


As part of their efforts to streamline visa processes, the authorities established ICA smart services. With the ease of carrying out online processes, all processes related to visas are optimized. Thus, both foreigners and citizens will be able to follow all the requirements of the law on that document.

Connect Legal understands navigating the process of checking immigration-related information can be difficult and time-consuming. It can be hard to find accurate information on the internet. We understand this and want to help make things easier for you.

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– Travel Ban check

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We understand the importance of accurate and up-to-date information when it comes to immigration-related matters and we strive to provide you with the best service possible.

In this article, we will show you what this service is about and what procedures you can carry out through the corresponding website. In addition, you will be able to know how to check the ICA smart services visa status. Let us see:

-What are ICA Smart Services and who can use them?

-Registration and tracking of the application in the ICA smart service

-How to use the ICA smart services UAE system

-ICA smart services visa validity check

-Learn how to take advantage of the ICA smart service

1. What are ICA Smart Services and who can use them?

ICA smart services

ICA smart services allow foreigners or citizens of the UAE to access various electronic services. For example, they can perform all kinds of processes related to visas, permits, fee payments, fines, and more. The services of the Identity, Citizenship, Customs, and Port Security Authority (ICA) are available 24/7.

The ICA smart service UAE can be found on its smart channels, including the official website and the application. Moreover, you can find different services according to the following categories:

-ICA smart services for citizens include passport, family book, and Emirates ID check services. It also includes services for people sponsored by them.

-Similar to the above, each resident will be able to find visa and identification services for themselves and their sponsor.

-GCC Citizens. These include services from your sponsors and also UAE ID.

-GCC residents. These residents will be able to use the ICA smart service for entry visas and the administration of other ones.

-People who want to visit the UAE will also be able to use the service to manage their entry visas and others.

All these processes can be found through the various channels of smartservices ICA.

2. Registration and tracking of the application in the ICA smart service

The registration process in the ICA smart service Abu Dhabi or any of the other Emirates is very simple. Thus, when you arrive at the airport, you must go to a Smart services counter and enter your Smart number. You can also carry out this process by calling the number of the corresponding authorities (ICA).

Also, to complete the registration you will need to submit an application that includes your employment history and personal information. In addition, you must submit the following documents:

-Emirates ID.

-Entry permit visa.

-Passport number.

To use the ICA smart service, you will need to pay the registration fee which is AED 150. To do this, you have two options: pay the fee online or visit one of the ICA offices.

2.1 ICA smart services application tracking

Following the application, through the ICA smart service Dubai is very simple and quick to do. In this case, the smart platform allows you to know the process through different methods. These methods are 3: your online account, by calling the ICA, or the mobile application.

2.1.1 Your online account

In this case, you will only have to do the ICA login through your user account, which you will have to have previously created. The service allows you to track a maximum of 5 visa applications that are being processed. In addition, you need to have the tracking number on hand to verify the application in this system.

said number by email once you have entered the United Arab Emirates. This email message must contain the following data:

-ICA registration number.

-Link to your online account.

In this way, through this process, you will be able to perform the ICA approval check effectively.

2.1.2 ICA Call Center

You can also track your application through the ICA smart services call center. The customer support of this service is 24 hours, so you can contact them at any time. The ICA telephone number is 600522222 so that you can obtain this and other services.

2.1.3 ICA mobile application

This is the easiest method to track the application or check the ICA smart service visa status. You can download this app for both Android system phones as well as iOS systems. Thus, you only need an internet connection to use these services anywhere and at any time.

3. How to use the ICA smart services UAE system

ICA smart services

After receiving the tracking number, you can make an appointment with the immigration and labor authorities. In this way, you will receive the necessary help to complete the ICA smart services approval in the UAE. This way you will get documents as important as the residence visa that has not been cancelled in the United Arab Emirates.

3.1 What should you do before you arrive in Dubai?

Foreigners must follow the guidelines established by the authorities upon arrival in any of the Emirates. Regardless of the purpose for which you enter the UAE, you must use the ICA smart services UAE entry. With this system, you will be able to apply for temporary residence in the nation and then start other visa processes.

However, before entering the territory, you must make an appointment with the UAE Smart Services Center. You can use your online account in this service and choose a date before you book your flight. In the same way, you will be able to communicate directly with the authorities on the official ICA website.

3.2 Travel requirements due to Covid-19

A requirement to enter the country is to complete the vaccination record of the ICA smart services Dubai or the other Emirates. You will also need to submit a vaccination certificate. Likewise, upon arrival at the airport, you will have to present a negative PCR test within a maximum of 48 hours before the trip.

You can also present a valid medical certificate that Covid-19 has recovered from that disease if I go through this disease. You must check the ICA smart service Sharjah or other Emirates for more travel requirements.

4. ICA smart services visa validity check

You can check the smartservices.ICA.gov.ae visa status through this website, by phone, or at the airport. In the first case, the procedure is as we will explain below:

-Enter the intelligent service website.

-Then, you will have to select “Passport information”.

-According to the type of visa, you must select “Visa” or “Residence”.

-Next, enter your passport number and its expiration date.

-Then select your nationality.

-Solve the CAPTCHA.

-Then click search.

If the data entered is correct, you will be able to complete the ICA smart services UAE visa status check. these details include your visa expiration date and visa status. However, Dubai visa holders will need to check their visa status on the GDRFA- Amer portal.

4.1 Visa renewal with smart services ICA

With the ICA smart services registration, you will be able to extend your stay in the UAE by renewing your visa. This process can be done online and in a very simple way, logging into your account of said services. In addition, you must have your passport, visa, and residence card on hand.

4.2 Cancel the visa with the ICA smart service

This service will not only allow you to renew your visa but also to cancel it anytime you need to. As with the previous process, you must enter your account to check the ICA file validity and cancel your visa to avoid fines. The process is very simple and you will only have to complete the steps indicated by the system to complete the process.

5. How Can Connect Legal help you?

The ICA smart services are the forms designed by the authorities to lighten all the government processes related to the visa. You can opt for 3 methods to take advantage of this service, which include the ICA web address, and the mobile application. In any of the cases, you will be able to obtain the most varied services such as visa renewal, payment of fees, and more.

At Connect Legal we can advise you on each of the processes that you can carry out with the ICA services at any time. In this way, you will be able to comply with all the visa requirements in the country without any complications.

We are also specialized in providing other services such as 

– Notarization

Drafting customized NOC Templates

-Disputes settlement

Family law

Criminal law


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If you need more information about these smart services or obtain advice on any legal matter, do not hesitate to contact us. We have the telephone number +971 43 316 688 and also the email contact@connectlegal.ae to make your queries.

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Joanna Lisa

Joanna Lisa
Joanna Lisa Mathias is a final year BBA LLB (Hons.) student at Christ University, Bangalore. She has shown continuous interest in legal research and writing through her law school journey and aims to contribute to the Middle East’s legal sector through research articles and consistent learning. Apart from the law she enjoys exploring cultures through food and is eager to travel far and wide.

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