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  • Comprehensive Guide About Change the Mobile Number in Emirates ID
Banking

Comprehensive Guide About Change the Mobile Number in Emirates ID

By Anna Lewis
  • February 17, 2024
  • 3 min read

You need to know how to change mobile number in emirates ID, because this is a vital document. This card contains your personal information and is linked to many transactions and services in the UAE. Therefore, you must keep it updated including your telephone number, which must always be current.


In this article, you will learn how you can update the phone number on your Emirates ID card. Likewise, you will learn what the processes are to do so and thus be able to circulate and do your business freely in the country.


How can you Change or Update Details on Emirates ID


The Emirates ID is a document that both citizens and resident foreigners must have with them. In addition, it is essential to keep each of the data updated to avoid problems. Therefore, to change mobile number in Emirates ID, you can follow the following methods:


Online update of ID data


The ICP or Federal Authority for Identity, Citizenship, Customs, and Port Security of the UAE implemented improvements to the update process. Thus, you will no longer need to go to the customer service center or any authorized office to make changes to your ID. Therefore, now you will be able to do these services online by following these requirements and steps:


  • ·      A color passport photograph
  • ·      Copy of passport
  • ·      Current copy of the Emirates ID card on the front and back
  • ·      Signed letter from your sponsor regarding the amendment


Step to update the data


When you already have what you need to start the processes, perform the following steps:


1.    Sign in with the UAE PASS.

2.    Select the Update Personal Information button.

3.    Make the necessary changes.

4.    Pay the fee which is AED 200, which will include the fee for the federal authority, smart services, and application process.


You already know how to change mobile number in emirates ID, but make sure the information is correct. Hence, if there is any error, the system will reject your request and you will receive a partial refund.


Additionally, there are new provisions that dictate that if your residence address changes, you will have to apply for a new identification card. Next, we will show you the steps to modify the data of your ID of the Emirates.


1.    Fill out the change of information form and submit it with the necessary documents.

2.    Pay the application fee, which is AED 40. Also, to issue a card with updated details the fee is AED 150, and for urgent service Rates of 150 AED. Therefore, the total ID update fees per service category are AED 340.

3.    Now, you will proceed with biometrics, that is, fingerprints, and photographs, among others.

4.    Finally, you will receive an SMS from the ICP with information on when and where you can go to collect the new ID.


The document can then take up to 48 hours to be issued and you can go to the post office and pick it up.


FAWRI services for identification of Emirates


To update mobile number you can go to the Security Branch of the Federal Identity Authority, City, Customs and Ports. In this case, this entity offers urgent services to acquire an Emirati ID card in 24 hours. In this case, the service of FAWRI from the ICP has regular rates and emergency service rates.


Similarly, the service is for older age groups, GCC citizens, and people living in the UAE. Below we will show you a list of the services it offers:


  • Renewal of expired cards
  • First time registration
  • Damaged or lost cards


Similarly, to request the service, go to the FAICs or Customer Happiness Centers with the necessary documents at hand. Likewise, you can find these centers distributed throughout the emirate FAIC Customer Happiness Centers as you will see below:


  • Al Jazeera and Khalifa City in Abu Dhabi
  • Downtown Fujairah
  • Ras Al Khaimah Center
  • Umm Al Quwain Center
  • Al Barsha, Al Rashidiya and Karama in Dubai
  • Madinat Zayed in the western region
  • Al Ain Center
  • Sharjah Center
  • Ajman Center


How to Update Your Registered Phone Number in your Emirates ID Card Online?


Knowing how to update mobile number in Emirates ID is important to keep your card information up to date. Likewise, you must keep the telephone number contained in it updated. Moreover, to do various online verifications, you will need the phone number that you registered in the ID.


On the other hand, to update the information, go to the ICP electronic platform, access the page, and follow these steps:


Enter the Required Details


The first thing you will have to do to change mobile number in Emirates ID is to fill out the form. To do this, you will have to complete the following fields:


  • ·      Nationality
  • ·      Your Emirates ID number
  • ·      Your name in English
  • ·      Passport number
  • ·      Birthdate
  • ·      The date you last crossed the United Arab Emirates border
  • ·      Your email address
  • ·      Finally, the system will automatically create your name in the Arabic language


Enter Your Mobile Number


Enter your new mobile number by checking the Edit Mobile Number box, which will serve to confirm that you will change your mobile number. Also, check the country code when entering your new number.


Go Through the Application


Another step on how to change mobile number in Emirates ID is to go through the downloaded application. As soon as you finish entering the information into the system, it will give you the updated details. Likewise, you will be able to review the updates made and verify that all changes were made correctly. Otherwise, start again at step 1 and make any necessary corrections.


Pay for the Service


Make the payment of the service fee that costs AED 53, for which the portal will take you until you finish this step. Finally, when you update mobile number, the ICP portal will notify you that your management has been successful. In addition, the system will take between 2 and 7 business days to complete the process.

On the other hand, if you do it through a Smart commissary, the exchange will be free and immediate.


How to change mobile number in Emirates ID with the app


To update mobile number in Emirates ID using the app, you will need to follow similar steps as above. In this case, download the application and follow the following guidelines:

1.    Select the UPDATE PERSONAL INFORMATION tab.

2.    Complete all the details requested in the form.

3.    Select RESIDENCE for the file type.

4.    Then, select Emirates ID for the type of document.

5.    Enter all the details and change your mobile number.

6.    The system will then send a confirmation OTP.

7.    Make the payment of the fee for the change of data.

8.    You will then receive the invoice with a reference number to verify the status of your ID.


How to change mobile number in Emirates ID at a kiosk


In addition to the above methods, you can change the ID number by visiting the nearest ICA happiness center. You could also call 600522222 for more information about how to change the number on a kiosk.


What are the Legalities to Change Your Emirates ID Mobile Number?


To modify the mobile number in Emirates ID certain legalities must be met as you will see below:


  • ·      Make renewal or changes within 30 days after the expiration date of the document.
  • ·      To submit biometric data, go to the FAIC service centers.
  • ·      Nationals can make ID replacements 6 months to 1 year before the expiration date. Instead, resident foreigners will do so while renewing or reissuing their visas.
  • ·      If you make a mistake when entering the new phone number, the system will not show you a confirmation message. In this case, you will have to go through the entire process and enter the number correctly.


What to do if the mobile phone that is linked to the registered ID number is lost?


If after you learn how to change mobile number in Emirates ID you lose your phone, you will have to act quickly. In this case, call your telephone service provider to block your SIM card. You should also update the number on the ID card again as quickly as possible.

Therefore, whether in person or online, you can follow certain steps to resolve this issue:


1.    Go to the legal typing centers in the UAE. To find the address, go to the ICA website where you will find the list with the addresses of these centers.

2.    Complete the form to update personal data from the Population Registry and DNI.

3.    Then, submit the old and new phone numbers, as well as your ID number, plus the expiration date.

4.    Pay AED 52 for the upgrade fee and if necessary pay AED 70 for the new ID card.

5.    Finally, you will receive an SMS on your phone confirming the new reference number and the link to check the status of the application.


Additionally, by knowing how to change mobile number in Emirates ID you will be able to do the update as soon as possible. On the other hand, if you are going to change your service provider, you can follow the steps given above.


Why Should I Update my Mobile Number in Emirates ID?


  • ·      You will need to update mobile number in Emirates ID because the ID card is an important document. Likewise, it is used for various things in the Emirates, which can help make your life more involved. An example of its use is to carry out medical insurance procedures, as well as residence procedures if you travel inside and outside the country, among others.
  • ·      Furthermore, you will need the phone number for online verifications to register for any online services. Similarly, keeping it updated will allow you to stay connected with your identity in the Emirates.
  • ·      The update will be useful as you will be able to verify your identity through the PASS application which is available in the UAE. In this way, you will be able to access government and some private services via the Internet.
  • ·      It will allow you to use your mobile number to verify transactions that require an OTP or password.


Requirements to Change Your Emirates ID Mobile Number


If you understand how to change mobile number in Emirates ID, we recommend that when doing so, you put the number of the phone that you use daily so that you can check it more easily. Likewise, there will always be several smart services that will be linked to those numbers.


Additionally, you will only be able to use one Emirates mobile number to link your ID, so if you do not have one hurry to get one.


Mobile Number Verification with your UAE ID


Thus, knowing how to change mobile number in Emirates ID is important, and so is verification. This action can be done through the UAE ICA government entity website. Equally, you can do the verification through the smart application that this institution has. Therefore, after choosing the verification method, you can follow some steps to see the number or the status of the number change.


Next, you can see all the simple steps to follow for this purpose:


1.    Download the ICA application or go to its Web portal.

2.    Log in with your Emirates ID number.

3.    Enter your password.

4.    Next, you will be able to see your data and the mobile number you are associated with.



Final thoughts


Knowing how to change mobile number in Emirates ID is an important action to keep the card and ID number up to date. In the same way, depending on the method you use, you will be able to do it fluidly. Also, whenever you need to change the number for any reason, update it immediately to avoid penalties and fines.


Additionally, if you need more information about this or other processes, contact us and we will promptly respond to your concerns.


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