Rental Dispute Center Legal advice, Legal Guidence, Legal service, Uncategorized

How to resolve the rental dispute in Dubai – Guide Book Center


The Rental Dispute Center or RDC was created to settle disputes between landlords and tenants. Both parties have the opportunity to reach a consensual solution so that the conflict does not escalate. However, it has the necessary instances for when these conflicts require a stricter solution.

In this article, we detail how the resolution of these disputes is carried out in the various divisions of the RDC. Likewise, you will learn what the most common problems regarding this matter are and how to file a complaint with the relevant body. Let us see:

  1. How to resolve a rent dispute in Dubai?
  2. What are the most common causes of a rental dispute in Dubai?
  3. What is the body responsible for landlord/tenant disputes in Dubai?
  4. Lodge a rent dispute in Dubai
  5. How does the process continue and what is the cost?
  6. When can a landlord evict a tenant before the expiration of the lease? When must he notify the tenant of the reasons for the eviction?
  7. What is the notice period if the tenant wants the home for personal use?
  8. We can help you resolve these issues at the rental dispute center

1. How to resolve a rent dispute in Dubai?

rental dispute center dubai

The rental dispute center is the body in charge of solving problems between tenants and owners. Therefore, both parties must know the options according to the law to address and solve these situations. Consequently, they can find a legal solution to this in one of the following ways:

1.1 Negotiation

Owners and tenants can resolve all conflicts that may arise between them through negotiation. This is one of the most common methods to solve any of these issues. However, the parties do not necessarily need to accept the conditions that the other proposes.

However, they can accept certain conditions or terms to resolve the rental dispute that exists. In addition, they can request the advice of a lawyer to precisely define the parameters of the agreement. However, if they do not reach a feasible solution for both parties, they must go to the legal entity for it.

1.2 The Rental Dispute Resolution Center (RDSC)

The Dubai Rental Dispute Center or RDSC is the institution authorized to quickly resolve these disputes. In addition, it has 4 departments to do this: Arbitration and Conciliation, First Instance, Appeal, and Law Enforcement. Thus, the case would go through each of these instances, depending on the following:

  1. The Arbitration and Conciliation Department, within 15 days, will determine a friendly solution.
  2. If such a solution is not reached, the case goes to the First Instance Department, where the complainant files a lawsuit. Then, this department will issue a final decision in 30 days.
  3. If the verdict does not satisfy one of the parties, it may go to the Appeals Department.
  4. The Law Enforcement Department is in charge of enforcing the verdict in the above cases.

Therefore, there are two possible solutions, an amicable settlement or the rental dispute center in Dubai.

2. What are the most common causes of a rental dispute in Dubai?

Knowing the typical causes of these types of disputes is the best way to prevent them. For this reason, the rental dispute center determined the main causes of landlord-tenant problems. These are:

  • Quality problems and deterioration in the rented place.
  • Failure to comply with the rental agreement regarding services.
  • Rent increases without legal authorization.
  • Failure to pay rent within the agreed term.
  • Eviction without notice.
  • The tenant is misusing the rental property.
  • Unjustified reasons for eviction.
  • Security deposit deduction without approval.

All these reasons have required the intervention of the Dubai Rental Dispute Center to provide a satisfactory solution.

3. What is the body responsible for landlord/tenant disputes in Dubai?

The entity in charge of resolving this type of situation is the Rental Dispute Resolution Center (RDC). This government entity was established in 2013 as a judicial body of the Dubai Land Department (DLD). In addition, it was created to solve problems related to real estate in Dubai, impartially and transparently.

For this purpose, the rental dispute center has a specialized judicial system to resolve such situations. This guarantees the social and economic stability of the United Arab Emirates. Thus, the RDC is responsible for:

  • The resolution of rental disputes between tenants and owners in the Emirates and free zones. This includes counterclaims and requests for temporary or urgent action from those involved in the lease.
  • Resolve the appeals filed against the decisions and judgments issued by the entity.
  • Implement decisions and judgments issued after the settlement of a Dubai rental dispute.

This entity is important to maintain harmony between each of the parties involved in the rental of real estate. Consequently, the environment is governed by clear laws that define both the duties and rights of tenants and owners. In addition, the RDC furthers the national agenda and legal goals of the UAE.

4. Lodge a rent dispute in Dubai

Tenants and landlords of rental property can file their cases at the Rental Dispute Center (RDC). In both cases, you can file your complaint with this government entity in this way:

4.1 Know the rental law in Dubai

Before proceeding to file a complaint with the rental dispute center, you should be familiar with the law. Specifically with the Dubai Leasing Law, which governs rental contracts in the city. Therefore, whether you are a landlord or a tenant, it is important to know the RERA law to obtain an adequate solution.

However, if you do not have a proper understanding of such laws, you may seek legal advice from us.

4.2 Attempt to negotiate with the other party

Next, after you understand the legality of your claims, tell the other party about the problem. Additionally, document the entire process of correspondence with the other person or persons involved. Nonetheless, if there is no agreed solution, you can go to the RERA dispute center and make a complaint.

This process will take a long time, so it is recommended to carry it out as a last resort.

4.3 Gather the necessary documentation

When you bring the complaint to the Rental Dispute Center (RDC), you will need the following documentation:

  • Ejari lease contract and certificate.
  • Original and copy of the Emirates Identity Document.
  • Original and copy of the property title and passport of the landlord.
  • Latest DEWA bill.
  • Passport of the tenant.
  • Copy of the visa of the tenant.
  • Proof of rental deposit.
  • Copies of checks made to the landlord.
  • Proof of correspondence between each of the parts.

Additionally, they must submit any other document directly related to the rental dispute in Dubai. Also, some of these documents must be in Arabic before you bring them to the RDC. But do not worry, RDC typists also provide translation services.

4.4 Visit the rental dispute center or file a complaint online

The next step would be to take your complaint to the Rental Dispute Resolution Center (RDC). As we said before, this body handles and resolves all rental disputes in Dubai. However, this should be done after you have collected all the documents required to file a rental dispute case.

Likewise, you must deliver said documents to one of the typists designated for this purpose. In addition, it will guide you through the entire process of formalizing the complaint and in the presentation of the case. Nevertheless, you can visit the rental dispute center website to make a report online. 

5. How does the process continue and what is the cost?

dubai rental dispute center

The process of resolving a rental dispute in the Emirates continues as follows:

  1. The first step is to try to resolve the dispute through an amicable agreement between the parties involved. Thus, the first instance that takes the case is the Directorate of Mediation and Conciliation of the RDC. This department listens to the case and makes a conciliatory proposal.

In this scenario, the process can take up to 15 days, and in the case of agreement, it takes force from the execution order. On the contrary, if there is no solution, the case goes to a second instance.

  1. If there is no agreed solution, the case goes to the Trial Division. Once this division adjudicates the situation, it will proceed with the ruling on the corresponding ruling. However, there may be an appeal, except for claims on rentals whose value is less than AED 100,000.

In these cases, the sentence is final without the right to appeal.

  1. You can appeal a case within 15 days from the date of the judgment issued. In addition, you must deposit the amount of the judgment in the rental dispute centre until determined. However, the president of the government entity may decide to admit the appeal without this deposit.
  2. The last step is the final execution of the sentence issued by any of the instances, depending on the case. Next, an execution file will be opened against the person responsible for the crime. In this way, the executive bodies will begin to take the necessary measures according to the case.

5.1 What is the cost of filing a rental dispute in Dubai?

The Dubai rental dispute registration fee is 3.5% of the annual rent. Therefore, for these claims, the fee may be between AED 500 and AED 15,000. However, it can be extended up to AED 20,000 when we talk about eviction and AED 35,000 in case of financing and eviction.

In addition, other costs include:

  • The processing fee is AED 100.
  • The knowledge fee is AED 10.
  • The innovation fee is AED 10.

Other costs may include the following:

  • AED 105 per fast track notification as an innovation fee.
  • For the registration of power of attorney AED 25.

6. When can a landlord evict a tenant before the expiration of the lease? When must he notify the tenant of the reasons for the eviction?

The conditions for the landlord to request the eviction of the tenant at the expiration of the lease are:

  • The homeowner wants to renovate or destroy the property.
  • The property needs extensive maintenance and cannot be completed with the tenant on-site.
  • The owner of the property wants to sell it.

In any case, the owner must notify the opposing party 12 months in advance by mail or notary public.

7. What is the notice period if the tenant wants the home for personal use?

A property owner can evict a tenant if he wants the property for personal use. You can also do this if you want to give it to your first-degree relatives for their use. However, to avoid a rental dispute, you must serve a 12-month eviction notice through a notary.

This is determined by Article 25 of the Dubai Tenancy Law as amended. 

8. We can help you resolve these issues at the rental dispute center

A Dubai rental dispute is not pleasant for coexistence. However, it cannot be denied that these exist and that they must be solved in the best possible way. To this end, the authorities created the Rental Dispute Resolution Center (RDC) in 2013.

In this entity, both the owners and the landlords can present their complaints regarding the problems they have. In addition, in this regard, we can provide you with the best legal solutions for this or any other type of inconvenience. We have many expert lawyers in legal matters in the United Arab Emirates to offer you advice and solutions, such as:



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Do you have questions regarding a Dubai rental dispute and need advice? Contact us easily and quickly through our telephone number +971 433 16 688. You can also write to us and receive answers to your questions at Discover more about us!

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Joanna Lisa

Joanna Lisa
Joanna Lisa Mathias is a final year BBA LLB (Hons.) student at Christ University, Bangalore. She has shown continuous interest in legal research and writing through her law school journey and aims to contribute to the Middle East’s legal sector through research articles and consistent learning. Apart from the law she enjoys exploring cultures through food and is eager to travel far and wide.

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One Reply to “Rental Dispute Center – How to resolve rental disputes in Dubai?”

Sanjeev Shankar
22 Jan, 2023 at 10:40 PM

Need yr advice on rental dispute with tenant

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